Privacy Policy

At Rosie's, your trust means as much to us as the stories behind the dresses we create. We respect your privacy and are committed to keeping your personal information safe, secure, and handled responsibly.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

• Your name
• Phone number
• Email address
• Shipping and billing address
• Order and purchase details
• Information you provide when contacting us through WhatsApp or other communication channels
• Website usage and browsing information, such as device type and pages visited

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm your order and provide delivery updates
• Handle exchanges and customer service requests
• Respond to your questions and inquiries
• Improve our website, products, and shopping experience
• Send promotional updates or offers when you have chosen to receive them
• Prevent fraudulent or unauthorized transactions

We only use your information for legitimate business purposes and do not sell your personal information to third parties.

Payment Information

Payments may be processed through secure third-party payment providers. Rosie's does not store your complete credit or debit card details on our servers.

Payment providers may collect and process your payment information according to their own privacy policies and security practices.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, such as:

• Courier and delivery companies
• Payment service providers
• Website and technology service providers
• Marketing or analytics services, where applicable

These parties only receive the information necessary to provide their services.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, understand website traffic, remember your preferences, and provide relevant content or advertising.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Opt out of promotional communications

Please note that certain information may need to be retained when required for legal, accounting, security, or order-related purposes.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.

At Rosie's, we believe that every relationship begins with trust. We are committed to protecting your privacy while creating an experience that feels as thoughtful and personal as every dress we make.

Rosie's Every Dress Tells a Tale.