Shipping policy

Shipping Policy

At Rosie's, we understand that every order is something you're looking forward to. That's why we carefully prepare and dispatch every parcel with the attention your order deserves.

Delivery Time

We aim to deliver your order within 7 working days under normal circumstances.

In some cases, delivery may take up to 9 working days due to courier delays, high order volumes, weather conditions, public holidays, or other unforeseen circumstances.

Order Processing

Once your order is confirmed, our team carefully prepares your outfit for dispatch. You will receive your order through our designated courier service.

Please ensure that the name, phone number, and delivery address provided at checkout are accurate to avoid unnecessary delays.

Delivery Delays

While we always do our best to deliver within the estimated timeframe, delivery times may occasionally be affected by circumstances beyond our control, including:

  • Courier service delays
  • Public holidays
  • Weather conditions
  • High-volume sale periods
  • Incorrect or incomplete delivery information
  • Unforeseen logistical issues

If your order takes longer than the expected delivery timeframe, please contact us and our team will be happy to assist you.

Important Note

Delivery timelines are estimates and may vary depending on your location and courier service availability. Normal delivery is within 7 working days, while in exceptional circumstances, delivery may take up to 9 working days.

At Rosie's, we carefully prepare every order because we know it's more than just a dress — it's a part of your story.

Rosie's Every Dress Tells a Tale.